Cookie Policy
Crankhall Lane Dental Practice
Last updated 6 August 2026
Last updated 6 August 2026
At Crankhall Lane Dental Practice, we are committed to protecting your personal information and respecting your privacy. This page explains what information we collect, why we collect it and how it is used.
INFORMATION WE COLLECT
We may collect your name, contact details, date of birth, medical history, appointment information and any details you choose to provide through our forms or when contacting the practice.
HOW WE USE YOUR INFORMATION
We use your information to manage appointments, deliver dental care, respond to enquiries, maintain clinical records, process referrals and meet our legal and regulatory responsibilities.
SHARING AND PROTECTING YOUR INFORMATION
We only share personal information where it is necessary for your care, required by law or supported by your consent. We take appropriate steps to keep records secure and restrict access to authorised members of our team and trusted service providers.
HOW LONG WE KEEP YOUR INFORMATION
Clinical and administrative records are retained in line with professional, legal and regulatory requirements. We securely delete or anonymise information when it is no longer needed.
YOUR RIGHTS
You may ask to access, correct or restrict the use of your personal information. You may also raise a concern about how your data is handled. Some rights may be limited where we must retain information for clinical or legal reasons.
Questions about your information?
Please contact Crankhall Lane Dental Practice if you would like to ask a question, request access to your information or discuss this policy.